Sunday 5/5/2024

Departure day for all guests

Check out is 11:00am. Please make sure you check-out and pay the outstanding balance on your account. HubSpot will be covering all room charges, taxes, and the pre-allocated resort credit. You will be responsible for any additional charges made to your room.

To speed up the check-out process, feel free to use the Hyatt app or the e-checkout option on the Television in your room!  You do not need to turn in your wristband before departure.  

Please note that if you are leaving on May 5th and signed up for group transfers to the NAS Airport, your transfer time will be included in your personalized itinerary in your Trip Plans app. 

If you are extending your trip or did not sign up for group transportation in advance, you will be responsible for securing your own airport transfer. Please note that the airport is located about 10 minutes away from the resort and we recommend arriving 2.5 hours prior to your departing flight time given US customs is handled in Bahamas pre-departure.