[fa icon="plus-square"] Can we bring a guest?

Yes, every HubSpot President's Club inductee can invite one guest to join them in Los Cabos.  Keep in mind bed preferences (Queen/King vs. 2 Singles) are not guaranteed but can be requested.  

**Please note that if your spouse or guest is also a President's Club qualifier, the expectation is that you would attend the trip together (rather than bringing guests).

[fa icon="plus-square"] When must we RSVP by?

All RSVP's must be received by February 5, 2020.  The first set of invites will go out end of November this year.

After February 5th no changes to your activity selections can be made.


All flights must be booked by February 10th.


Also keep in mind if we have over 200 HubSpot attendees without children, some attendees will be placed next door at the Hard Rock Los Cabos but will have full access to the Nobu hotel, including food and beverage services.  This decision will be made based on final % to goal numbers.


[fa icon="plus-square"] Are children invited?

All are invited to bring your children at your own cost.  Keep in mind that anyone choosing to bring children will be staying next door (3 minute walk from Nobu) at the Hard Rock Los Cabos, as it's a family friendly resort.  There are plenty of activities for children including water slides, a kids club, and a teen club.  At Nobu, there will be no childcare or child activities offered.

Based on the family policy below, you will be responsible for covering all the costs for additional occupancy in your room.

For children aged 4-12 at check-in the cost is $67 per child per night and for teenagers 13-17 at check-in the cost is $122 per child per night.  18 and over is considered an adult and would be $167 per night per additional adult over 2 per room.

Please see full Presidents Club Family Policy below:

HubSpot Presidents Club Family Policy

When you qualify for PC, you earn the right to attend, along with 1 guest, paid for by HubSpot (this means during PC-sponsored events only, which the Organizers will specify each year).

However, over the years, we’ve learned that HubSpotters are proud of their accomplishments, and want to share their success with their families.

That said, we’d like to provide you with the following guidelines, if you choose to bring your children to the event:


HubSpot will cover the cost of the qualifying HubSpotter, along with the cost of one chosen guest’s flight. Flights for any additional guest (children included) are the responsibility of the qualifying HubSpotter.

If your child is young enough to require a car seat, we recommend bringing your own. HubSpot will not be responsible for providing or paying for car seats.  You will also need to organize your own transfers, as the group bus transfers are not car seat safety approved.


HubSpot will pay for the contracted dates of stay for the qualifying HubSpotter, along with the chosen guest. HubSpot will not pay for a second room, nor will they pay for additional nights before or after the contracted PC dates. If there is a fee for additional guests per room, HubSpot will cover up to $50 per child per night. Please note, this will not apply if the PC event is held at an all-inclusive resort- then, it will be the responsibility of the qualifying HubSpotter.  HubSpot will not cover $50 per child towards a second room.  


Food & Beverage
HubSpot will pay for food costs of children at the Welcome Party, and the Final Dinner (if child is old enough to attend, age 16+).



HubSpot will pay for the activity of choice for the qualifying HubSpotter and one chosen guest. Any additional activities for children will be the responsibility of the qualifying HubSpotter, assuming the activity is suitable for the child’s age and that there is enough space to accommodate the request. Please note that qualifying HubSpotters will be allowed rights to activities before children.


Childcare will be the responsibility of the qualifying HubSpotter, whether it be childcare onsite at the hotel, or babysitting services.


Attending PC Events
Children are welcome at the Welcome Reception, and children 16+ are welcome to attend the Final Awards Dinner.


[fa icon="plus-square"] What are my flight details?

This year all flights are required to be booked through our President's Club Travel Agency.  Any flights booked outside of the process and the agency below will not be reimbursed.  All flights must be booked by Feb 10th!

Please complete the link below and an events manager from Direct Travel will reach out to help get your flight booked.  There are flight budgets set for each region and the event manager will work hard to find the best possible flight at a cost within the group budget.  All flights booked within the appropriate budgets will be covered directly by HubSpot.

Flight Booking Link

For those looking to fly on a specific airline or to add a destination to your itinerary you are able to pay the difference between the flight offered and the total cost of your preferred itinerary.  Direct Travel will split your ticket for you and charge HubSpot one portion and can charge your credit card for the remaining portion.  A small fee does apply.  Keep in mind if you bring a guest from a different location their flight budget is the same as yours.  If their flight exceeds your location budget, you can pay the difference through Direct Travel.


Given all flights will be booked by Direct Travel there is no need to forward you individual flight reservations.


*Baggage fees will not be covered for pre or post extensions to alternate destinations.

IMPORTANT: Use the below links to validate travel requirements for your upcoming international travel.

To verify required Visa's, Passport validity dates, and blank page requirements please visit CIBT: www.cibtvisas.com/dt. 

Information regarding travel health alerts: https://wwwnc.cdc.gov/travel/destinations/list/

Registration with the US Department of State for frequent international travel: https://step.state.gov/step/
US State Department: https://travel.state.gov

For Consular Agency in San Jose del Cabo address and phone numbers, use the below link(s):
United States Embassy Location for Cabo San Lucas: https://mx.usembassy.gov/embassy-consulates/tijuana/consular-agency-los-cabos/

[fa icon="plus-square"] Can I come early or extend my trip?

All HubSpotters are able to extend at their own cost, but any and all additional hotel costs, airport transfers, and flight difference will be your responsibility.  

The pre/post extension rate at Nobu hotel (all-inclusive) is $890 per night double occupancy.  You are also able to extend pre or post at Hard Rock based on availability and then move over to Nobu for group dates.  A golf cart can transfer you with luggage.  The cost for Hard Rock is $487 per night double occupancy.

Other hotel recommendations in Cabo area are Solaz Los Cabos, Resort at Pedegral, Las Ventanas al Paraiso, Chileno Bay Resort, and Hotel El Ganzo.  For those with credit card or rewards points to use, The Cape by Thompson and Hyatt Ziva All Inclusive are two Hyatt properties and Solaz and JW are two Marriott collections.


[fa icon="plus-square"] Can I book my own airport to hotel ground transportation in Cabo?

We recommend all attendees that are arriving and departing on group dates to use the HubSpot organized transport. 


If you are arriving outside the group dates here is a recommended affordable transfer company to use http://www.impalacabo.com/airport.html

[fa icon="plus-square"] Will HubSpot cover my cell phone roaming fees?

At Nobu Hotel Los Cabos, we have negotiated free wi-fi throughout the hotel for you to conduct business.  We ask you to use good judgement in expensing cell phone roaming bills.  


[fa icon="plus-square"] Is this hotel all-inclusive?

The hotel is all-inclusive for our group.  It is not a traditional all-inclusive so for the first international evening, (Saturday April 4th for the international arrivals) when other guests are on property you will be asked to sign a check for each meal and drink.  You will not have to cover this cost as it will get charged to the all-inclusive package.  15% gratuity will be included on that check so if you add additional gratuity you will be asked to cover that personally.  

Because we are a complete buy-out of the property you will need to make reservations for dinner each evening (restaurant reservations will open in February).   Reservations ensure all attendees can enjoy the restaurant of their choice and we are able to offer attendees a high end a la carte experience versus a group buffet.

A few of the high end tequilas and whiskies at Nobu restaurant are not included in the all-inclusive package.  The waiters will let you know when ordering if something is not included but it is a very limited list.  The all-inclusive package does include top shelf options.

All attendees will have one opportunity at minimum to eat at Nobu restaurant with a pre-fixed HubSpot menu that we have created with the Chef at Nobu.  The pre-fixed menu is to ensure the kitchen can provide service in a timely manner.


For those guests staying at Hard Rock, they will also have full access to Nobu for all meals and beverages, along with access to Hard Rock amenities.   For those guests staying at Nobu they will not have access to the Hard Rock property.


[fa icon="plus-square"] Do we need to bring adapters to charge our electronics?

For those traveling from outside the US, you will need to bring your own adapters.  US team will not need adapters.


[fa icon="plus-square"] What do I need to pack? Can I expense checked luggage?

The weather in Cabo in April on the Pacific side averages a high of 78°F and low of 65°F.  Please pack accordingly.  

At night the weather does cool down so a thin coat, scarf, shawl or fleece is recommended.


Yes, all attendees can expense up to $80 per couple for this club trip to help defray the cost of checking luggage.  We recommend all guests check-in to their flights online.

[fa icon="plus-square"] Do I need a passport? or Visa?

Yes all guests need a valid passport that does not expire for at least 6 months AFTER the trip. 

Visas are not required for anyone holding a passport from the countries of HubSpot's 8 office locations.   

If you or your guest carry a passport from outside the country of your HubSpot office, it is your responsibility to research and obtain the appropriate Visa if needed.  We are able to assist in providing any documentation required.




[fa icon="plus-square"] What if I want to participate in two activities?

Unfortunately, due to the busy itinerary, we are unable to meet requests for two activities.




[fa icon="plus-square"] Will our medical insurance work in Los Cabos, Mexico?

Please see the HubSpot business travel medical eligibility below as it pertains to President's club travel for employees and your guest.  Also please check out this document for more information on what is covered while traveling for President's Club.

HubSpot Travel Insurance Policy

[fa icon="plus-square"] I am unable to attend the trip, what do I do?
If you were awesome in 2019 and earned a spot at President's Club but are unable to attend this year's trip to Cabo for any reason, please let us know by February 1, 2020 and we will provide you with net $2,000 USD (or your local currency equivalent), deposited directly into your bank account. 
* You will still receive your crystal award, but no additional gifts.  

Please note that your spot will not be given to anyone in your place, and we'll need to know your intentions by February 1st.  Unfortunately,  if you notify us of any changes after February 1st, you will loose eligibility for the monetary reward since deposits will have already been made on your behalf. 

[fa icon="plus-square"] If the itinerary changes, how will I stay updated?

There will be three options.

1.  All updates and changes will be communciated to you through email in a timely manner.  This means you should be using the hotel wi-fi once a day to check for any updates or special events added.

2.  We will have a daily HubSpot headquarters located on property at Nobu Hotel.  There will be a staff on hand to answer any questions from 10am-6pm each day.  Locations will be shared on this website once finalized.

3.  This year we will provide an app with personalized itineraries.  All changes will be sent via push notifications so please remember to allow notifications from Travefy.